Find What You Love, Shop With Ease

1. Information We Collect

We collect information such as your name, phone number, email address, and shipping address when you create an account, place an order, or contact us. We may also collect basic browsing information to improve your shopping experience.

2. How We Use Your Information

Your information is used to process orders, arrange delivery, provide customer support, manage returns, send order updates, and improve our products and services.

3. Cash on Delivery Information

Easy Buy Market offers Cash on Delivery (COD) for eligible orders. We use your contact and delivery information to confirm, process, and successfully deliver your COD order.

4. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

5. Cookies

Our website may use cookies to remember preferences, improve website functionality, understand shopping activity, and provide a smoother browsing experience.

6. Order and Delivery Information

Your name, phone number, and shipping address may be shared with trusted delivery partners when necessary to process and deliver your orders.

7. Third-Party Service Providers

We may work with trusted service providers for delivery, website operations, customer support, and other services necessary to operate our online store. We do not sell your personal information.

8. Promotional Communications

With your consent, we may send information about new products, special offers, discounts, and shopping updates. You can unsubscribe from promotional messages at any time.

9. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable requirements. You can contact our support team for privacy-related requests.

10. Contact Us & Policy Updates

If you have questions about this Privacy Policy or how your information is handled, please contact our support team. We may update this policy from time to time, and the latest version will be published on our website.

1. Acceptance of Terms

By accessing and using Easy Buy Market, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities performed through your account. Please notify us immediately of any unauthorized use.

3. Products and Pricing

We make every effort to ensure that product descriptions, images, availability, and prices are accurate. However, we reserve the right to correct errors or update product information and prices without prior notice.

4. Orders and Cash on Delivery

Placing an order constitutes an offer to purchase. We reserve the right to accept, refuse, or cancel any order due to product availability, incorrect pricing, suspected fraud, or other valid reasons. Cash on Delivery (COD) is the only payment method available. Customers must pay the full order amount in cash when the order is delivered.

5. Shipping and Delivery

Delivery times may vary depending on the customer's location, product availability, and courier services. We are not responsible for delays caused by circumstances beyond our reasonable control, including weather, transportation issues, or courier delays.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy. Eligible products must meet the specified return conditions and applicable return window. For COD orders, approved refunds may be provided through bank transfer or store credit.

7. Cancellation of Orders

Customers may request cancellation before the order has been shipped. Once an order has been shipped or delivered, cancellation may no longer be possible and the Return & Refund Policy will apply.

8. Intellectual Property

All content on this website, including text, graphics, logos, product images, designs, and other materials, is the property of Easy Buy Market or its respective content providers and is protected by applicable intellectual property laws. Unauthorized reproduction or distribution is prohibited.

9. Prohibited Use

You agree not to misuse the website, provide false information, attempt unauthorized access, interfere with website functionality, engage in fraudulent activities, or use our services for any unlawful purpose.

10. Limitation of Liability

Easy Buy Market shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. To the extent permitted by law, our total liability shall not exceed the purchase price of the product giving rise to the claim.

1. Return Window: 7-14 Days

You may return eligible products within 7 to 14 days of delivery, depending on the product category, provided the item meets our return conditions.

2. Eligibility Criteria

• Products must be unused, unwashed, and in their original condition.
• All original tags, packaging, and accessories must be intact.
• Products must not show signs of damage, misuse, or alteration.
• Items marked as "Final Sale" or "Non-Returnable" are excluded.

3. Category-Based Return Window

Home Essentials and Pets Care: Eligible for return within 14 days of delivery. Personal Care and Food & Beverages: Eligible for return within 7 days due to hygiene and perishability requirements.

4. Non-Returnable Products

Digital products, SaaS subscriptions after activation, gift cards, personalized or customized products, opened personal care products, perishable food items once opened, and products marked as "Final Sale" are non-returnable.

5. How to Initiate a Return

Contact our support team through email or the contact form with your order ID and reason for return. Our team will provide the return instructions and any required information for completing the return.

6. Return Inspection

Once the returned product is received, it will be inspected to confirm that it meets our return conditions. Returns that do not meet the required conditions may be rejected.

7. Refund Process

For eligible returns, refunds will be processed within 5-7 business days after the returned product has been inspected and approved.

8. COD Refunds

Since Cash on Delivery (COD) is the only payment method available, refunds for COD orders will be provided through bank transfer or store credit, as applicable. Customers may be required to provide accurate bank details for processing a refund.

9. Damaged or Defective Products

If you receive a damaged or defective product, contact us within 48 hours of delivery and provide clear photos or videos of the issue. After verification, we may arrange a replacement or eligible refund.

10. Shipping Charges and Return Costs

Shipping charges are generally non-refundable unless the return is due to an incorrect, damaged, or defective product received from us. Return shipping costs may be covered by Easy Buy Market when the issue is caused by our error.